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Frequently Asked Questions about Privacy Plus

What is Privacy Plus?

What will I receive if I join Privacy Plus?

How do I access my member benefits?

Is there a trial membership period? How does it work?

Can I cancel my program if I decide it’s not for me?

Can I cancel parts of Privacy Plus?

Can my whole family use this?

How can I contact you?

How do I change my address on file?

Who are your participating retailers?

What do I do if I forget my membership ID#?

How can I request additional membership materials/information?

What is your Privacy Policy?

Is Privacy Plus Web site secure?

How do I opt out of receiving future marketing e-mails?




What is Privacy Plus?

Privacy Plus is a comprehensive information service that can help members ensure that their private information is accurate and up-to-date. This unique program offers its members exclusive benefits designed to help members stay up-to-date on personal safeguards and publicly availalbe information. Use these benefits, among others, to protect yourself against identity theft and fraud or just to receive the peace of mind associated with knowing that your personal information is accurate, safe and secure!

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What will I receive if I join Privacy Plus?

You will receive, either in print or electronically via this site, the comprehensive membership materials, which include an overview of the program covering the terms and conditions and full description of the benefits and services available to our members. You'll also receive your personal membership identification number that allows you to take advantage of all the money-saving benefits available the program offers.

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How do I access my member benefits?

To access your benefits, simply log in to www.privacyplus.com using your Membership ID # and ZIP Code.

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Is there a trial membership period? How does it work?

Upon enrolling, you may have a trial membership period during which you can use the program benefits as much as you'd like. If you find the service is not for you, you may cancel before the end of the trial period, and you won't be charged the membership fee*. If you wish to continue with your membership after the trial period, do nothing, and the membership fee and terms you agreed to will be automatically charged to the billing source authorized by you.

All of this is clearly explained in your Offer Details when you sign up for any of our programs, and again when you received your Welcome Information.

* Online enrollees will be charged a $1.00 processing fee, in accordance with the agreed-upon enrollment terms.

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Can I cancel my program if I decide it’s not for me?

Absolutely. You have the right to cancel your membership at any time. There is never an obligation to remain a member.

to go directly to the Privacy Plus Cancellation Center 24 hours a day and simply follow the instructions provided. You will receive an immediate confirmation that your membership has been cancelled.

If you cancel during your trial period, you won't be charged the membership fee.

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Can I cancel parts of Privacy Plus?

No, Privacy Plus is a complete package of benefits designed to work together to assist our members. Unfortunately we cannot separate out specific benefits from the total package.

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Can my whole family use this?

Yes! The members of your immediate family including your spouse, and dependent children who are living in your household at your current address may take advantage of your membership in Privacy Plus.

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How can I contact you?

Visit our Contact Us page to send an e-mail or call Member Savings toll-free at the number listed on your membership card.

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How do I change my address on file?

Simply visit our Contact Us page to send an e-mail or call Member Savings toll-free at the number listed on your membership card. If sending an e-mail, be sure to include your name, membership ID#, old address and new address for the address change.

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Who are your participating retailers?

Our list of participating retailers is long and is constantly growing. For the most up-to-date listing, please visit the benefit category that interests you.

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What do I do if I forget my membership ID#?

Either visit the Contact Us page and send us an e-mail or call Member Savings toll-free at the number listed on your membership card. If sending an e-mail, be sure to include your name and address.

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How can I request additional membership materials/information?

Either visit the Contact Us page to send us an e-mail or call Member Savings toll-free at the number listed on your membership card. If sending an e-mail, be sure to include your name, address and membership ID#.

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What is your Privacy Policy?

Click here to read our privacy policy.

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Is Privacy Plus Web site secure?

Yes. We use Secure Socket Layer (SSL) to protect your credit card information from unauthorized access. When you place an order online and provide required credit card information, the SSL scrambles or encrypts your information before it is sent to us over the Internet. This protects your credit card information from being read while it is transferred through cyberspace. When we receive your order, the information is kept encrypted until we are ready to process your request. In addition, we meet all of the stringent requirements of the Verisign™ security seal for all online transactions.

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How do I opt out of receiving future marketing e-mails?

Sign on using your membership ID #, visit our Contact Us page, select "Unsubscribe to future marketing" from the drop-down menu, and email us your request. Please be sure to include your name and membership ID number as well as the email address you would like us to remove from our distribution list.

Please note, to insure you remain as informed as possible on the status of your membership, after opting out you may periodically receive emailed communications regarding benefit order confirmations, program updates and upcoming billing information.

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